As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients.
We are looking for a dedicated and detail-oriented Back Office Officer to join our team over a six-month period, with the possibility of extension. The ideal candidate will have excellent attention to detail, strong organizational abilities, and a solid understanding of back-office processes. If you’re eager to make an impact within a dynamic team and a great company, we invite you to apply for the Back Office Officer role today!
Main duties and responsibilities
1. Process new client applications and opening of accounts.
2. Amend and update existing client documents and information.
3. Ensure compliance with KYC procedures for new and existing clients.
4. Process clients' deposits and withdrawals.
5. Monitor client transactions, closely collaborating with relevant internal departments, particularly with the technical and compliance team and external payment providers.
6. Respond to customer queries and provide accurate and transparent resolution in a timely manner.
7. Provide assistance to all departments for account opening related tasks.
8. Prepare and submit information/reports as requested from time to time.
Minimum Requirements
1. BSc/BA in Finance, Business Administration, Law or a related field.
2. 2-3 years of prior experience in a similar position.
3. Strong proficiency in Microsoft Office applications.
4. AML and/or CySEC certificate is an advantage.
5. Fluent in both Greek and English.
6. Excellent analytical, communication, and organizational skills.
7. Team-player, able to work under pressure, and problem-solving skills are a must.
8. Ability to work independently and as part of a team.
9. High attention to detail and professional attitude.
10. Demonstrated ability to maintain confidentiality at all levels.
Additional Information
1. Competitive remuneration package.
2. Flexible work arrangements (Hybrid Model).
3. Performance-oriented and rewarding company culture.
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