Location, Type, Skill, Responsibilities & More
IT Support Engineer
Location: Basel, Switzerland
Type: Full Time
Hours: 40
Skills:
Looking for an IT Support Engineer in Switzerland. We are a Switzerland-based IT company that works, supports, and offers IT services/resources globally. Now I need an IT Support Engineer for a full-time position in Switzerland. Location: Basel.
* Need to have a valid work permit.
* Need to know good local language (minimum B2) & English.
* Good knowledge about computers/IT and a couple of years of experience will be a big plus.
* World leading company with a good/friendly environment.
* Salary: Negotiable.
Company Details:
Best Connect International Consultancy
Lättichstrasse 6, 6340 Baar, Switzerland.
Responsibilities:
1. Provide first/second level contact and problem resolution for customer issues.
2. Work with third-party vendors to remediate complex AV issues as needed.
3. Provide timely communication on issue status and resolution.
4. Maintain ticket updates for all reported incidents.
5. Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
6. Should have basic knowledge of the Mac operating system to support Apple PC users.
7. Install, upgrade, support, and troubleshoot printers and computer hardware.
8. Perform general preventative maintenance tasks on computers, laptops, and printers.
9. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
10. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
11. Broad experience of IT with a basic understanding of networks, servers, audio/visual, smart devices, and telecoms.
12. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Apply Now!
Contact:
MD Ruhul Amin Khan
Project Coordinator & Support Administrator
khan@bcic-swiss.com
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