Operation Manager (Vendor management and governance support)
Job ID: REQ-10025480
Date: Oct 31, 2024
Summary
The Vendor Management & Governance (VM&G) function is situated in the Global Lab Supply Management & Shared Services (LSM&SS), which is part of the Global Lab Solutions & Scientific Services (GlaSSS) Function of Scientific Operations (SO). SO is responsible for providing integrated programs and services that support our scientific community and has a mission to enable the Biomedical Research’s (BR) lab scientists to focus on science in the lab through data-driven, sustainable operational excellence and innovation.
As a key member of the Global LSM&SS team, you will be responsible for ensuring the success of the VM&G global sub-function through the provision of Vendor Management (VM) expertise and guidance to all SO Functions, including active involvement with/management of selected vendor interactions at all EU/US sites.
About the Role
Your Key Responsibilities:
* Develop and execute the Global VM&G strategy, aligned with the LSM&SS, GLaSSS, and SO overall strategies.
* Define and operate the vendor management framework across SO.
* Provide VM&G support to all SO Functions including vendor selection, definition of contractual terms, performance monitoring, legal requirements US/EU, and close-out.
* Manage selected key vendor interactions including ownership/attendance at Business Reviews.
* Own the SO/BR VM&G training curriculum.
* Build institutional knowledge for SciOps VM&G needs.
* Maintain strategic links to other VM&G-related Novartis Groups (SPO, Procurement, Finance, GDD/VPG, etc.).
* Partner with the global Head of Operations (HoO) community to drive a coordinated approach to VM&G across BR.
* Represent VM&G in discussions with other Novartis Functions and ensure alignment and transfer of best practices as appropriate.
* Be an integral member of the LSM&SS leadership team representing the VM&G function.
Role Requirements:
* Bachelor’s degree in scientific/technical/financial or related discipline. Master’s degree preferred.
* Experience in a vendor management capacity for a research laboratory environment within a pharmaceutical/biotech company.
* In-depth knowledge of laboratory operations and research supply chain management.
* Previous experience in a research laboratory environment within a pharmaceutical/biotech company.
* Experience in all aspects of VM&G, including vendor selection, contract management, negotiation, legal requirements US and/or EU, performance tracking, and close-out.
* Solid basis in finance and procurement principles.
* Ability to take both hands-on and consultant positions.
* Ability to network with other Novartis Groups (Procurement, Finance, GDD/VPG, etc.).
* Ability to work in a complex and dynamic environment.
* Experience of working within a matrix organization across countries and cultures.
* Excellent communication, consensus building, well-developed influencing and negotiation skills, and strong drive for operational excellence.
May be required to travel internationally.
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