Known for being a Best Place to Work and a People First company, IronArch Technology is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in providing innovative solutions and world class services to Federal Government clients.
Our employees have voted us as a 'Best Place to Work' 8 times and we are an INC 5000 recipient for being one of the fastest growing businesses in the United States.
Our Values: People First, Servant Leadership, Deliver and Inspire Excellence, Do the right thing!
What You’ll Do
We are seeking a highly skilled and experienced Senior ServiceNow Developer to join our fully remote team supporting our client, the Army Corp of Engineers. In this role, you will be responsible for designing, developing, and implementing advanced ServiceNow solutions that meet our client’s business needs. You will have deep knowledge of core modules such as Incident Management, Change Management, and Problem Management, as well as advanced modules or custom application development. You will work closely with stakeholders to analyze requirements, develop custom applications, and ensure the optimal performance and functionality of the ServiceNow platform.
Note: Our ServiceNow instance is hosted on-premises, making it crucial for candidates to have substantial experience in supporting and managing on-prem ServiceNow environments. Experience with the unique challenges and nuances of on-premises deployments is essential for ensuring the stability, security, and scalability of our ServiceNow platform.
Key Responsibilities:
* Development and Customization: Design, develop, and implement ServiceNow applications and modules, including custom scripts, workflows, and integrations.
* Technical Leadership: Provide technical guidance and leadership to junior developers and other team members. Review and enhance existing code and processes for efficiency and effectiveness.
* Requirements Gathering: Collaborate with stakeholders to gather and analyze business requirements. Translate these requirements into technical specifications and solutions.
* Troubleshooting and Support: Troubleshoot and resolve complex issues related to ServiceNow applications and integrations. Provide ongoing support and maintenance to ensure optimal system performance.
* Business Rules: Develop and manage complex business rules to automate processes and ensure system integrity.
* APIs and Integrations: Design and implement integrations using REST and SOAP APIs, ensuring seamless data exchange between ServiceNow and other systems.
* Custom Applications: Build and maintain custom ServiceNow applications tailored to specific business needs, ensuring scalability and performance.
* Best Practices: Ensure adherence to best practices, coding standards, and industry guidelines in all development activities.
* Documentation: Create and maintain comprehensive technical documentation, including design specifications, user guides, and knowledge base articles.
* Innovation: Stay up-to-date with the latest ServiceNow features, updates, and industry trends. Recommend and implement innovative solutions to improve system functionality and user experience.
Requirements
* Experience: 5+ years of experience in ServiceNow development, including extensive hands-on experience with business rules, APIs, integrations, and custom applications.
* Certifications: ServiceNow Certified Application Developer, Certified Implementation Specialist, or similar relevant certifications preferred. Security+ certification is required.
* Problem-Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
* Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with stakeholders and team members.
* Secret Security Clearance
Why IronArch Technology?
* Awarded Best Place to Work 8 times!
* Competitive compensation and market-leading bonus opportunities
* Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch. For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
* Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
* 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
* 20 days of PTO accumulated per calendar year
* 11 paid holidays
* Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
* Sabbatical programs
* Company-paid short- and long-term disability
* Company-paid life insurance
* Voluntary life, accidental and indemnity income replacement benefits
* Matching donation program and annual philanthropic activities
* And more!
Apply today to learn why IronArch Technology has been recognized as “Best Place to Work” for 8 years!
IronArch Technology is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
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