In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.
In this role, you will:
* Develop our Premier customer base and establish long term relationships with an assigned Premier clientele portfolio.
* Manage the total wealth of your clients by matching our financial and investment product solutions to their financial needs.
* Promote our Premier Service to potential customers, exploring their needs and making referrals to other business units where appropriate.
* Support branch improvement initiatives, providing customer feedback on our service and ensuring compliance with audit requirements and quality assurance.
Requirements
* University level education, preferably in finance, business or a related discipline.
* Experience in a client-facing environment, with excellent relationship building capability.
* Strong sales and customer orientation, with good communication and interpersonal skills.
* High level of customer centricity mindset with dedication to deliver exceptional quality services for customers.
* Good understanding and strong interest in the financial markets.
* Mature and independent mindset, able to work effectively under pressure.
* Strong commercial orientation with acute interpersonal skills.
* Fluency in Mandarin and English.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
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