Job Description
Are you someone who always puts service and quality first? Are you passionate about coffee, organic and healthy ingredients, sustainability, and providing an exceptional customer experience? Do you have experience in hospitality? Then you could be the Café Team Member we’re looking for, who is motivated and excited to join our inviting café concept with organic Scandinavian food and quality coffee at its core.
Key responsibilities:
1. Put the guest first! Welcome and actively attend to the guest’s every need in a warm and genuine way.
2. Prepare and provide quality coffee and food products at a consistently high standard.
3. Keep the display replenished during the day, receive and process deliveries.
4. Follow opening and closing routines and checklists.
5. Promote the culture, values and concept of the café.
Qualifications
To be successful in the role as Café Team Member, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic and motivated when interacting with customers and colleagues. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiatives and independently in a quick and effective way address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.
We are a diverse group that takes pride in our work, and we are looking for individuals who share our passion for providing excellent customer service.
What you need to succeed:
1. As a person, you are communicative, efficient and team oriented.
2. You have a positive attitude and act with warmth and in a genuine way.
3. Our ideal candidate is enthusiastic about coffee and food, quality and sustainability, and takes ownership of their responsibilities to drive sales.
4. We also value reliability, flexibility, and availability on peak customer days, such as Fridays and weekends.
At ARKET, we believe that success is a collaborative effort, and we are always striving to improve our business together as a team.
Additional Information
This is a full-time position offering 38.5 hours a week, starting in October 2024.
Apply by sending in your CV in English or German as soon as possible. Due to data policies, we only accept applications through our career page.
Inclusion & Diversity
ARKET is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive as possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
ARKET is a modern-day market with a Nordic soul, offering a mix of fashion, homeware and a café while having quality, sustainability and transparency at the core of our business. ARKET’s mission is to democratise quality through widely accessible, well-made, durable products, designed to be used and loved for a long time. Learn more about ARKET here.
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