Join a dynamic and innovative environment with one of our customers near Geneva / Nyon!
At the heart of the IT/Digital department of a well-established company in the pharmaceutical industry, you will strengthen the team as a:
System Engineer MS 365
Provide technical support through regular client interactions, documenting new requests, managing these requests, delivering solutions, and providing end-user guidance to help users optimize their use of computerized systems.
Responsibilities:
* Participate in operational activities throughout the company worldwide (remote access)
* Ensure the 1st, 2nd, and 3rd level of technical support for application and desktop issues
* Carry out the system and infrastructure maintenance
* Accompany employees onboarding, as well as offboarding
* Work together with third-party vendors and suppliers
* Comply with internal procedures and participate in the technical documentation
Qualifications:
* Relevant degree in Computer Science, Information Systems, or equivalent
* Minimum of 5 years of experience in IT and 1st / 2nd / 3rd level of tech support
* Proven experience in Office 365 Administration, Windows 10, Network administration
* Good knowledge of Active Directory (GPO), SharePoint Online, SCCM/Intune
* Excellent prioritization and time management skills
* Excellent communication and relational skills
* Fluent in English
* French is a plus
Start date: The sooner the better
You feel matching with these requirements? Feel free to apply!
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