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Client:
Swatch AG
Location:
Job Category:
Retail
Job Reference:
e47362d0b93b
Job Views:
5
Posted:
12.02.2025
Expiry Date:
29.03.2025
Job Description:
The company
"Time is what you make of it."
Swatch is one of the leading Swiss watch manufacturers and at the same time one of the world's most famous brands.
Since 1983, Swatch has revolutionized the watch industry. We owe this success to the passionate commitment of our employees. Become part of our dynamic, international team!
The deputy store manager supports the store manager in leading the team, boosting sales, showcasing the brand, and ensuring effective store operations. The role focuses on optimizing both quantitative and qualitative results in line with brand goals.
Key Responsibilities
Leading the Team
* Assist in recruiting, integrating, and training new employees.
* Inspire team members to excel in customer service and skill development.
* Conduct performance evaluations and foster a positive work environment.
* Resolve conflicts impartially and hold regular meetings for effective communication.
* Motivate and empower team members to achieve sales targets.
Measurement Criteria:
* Social climate stability and turnover rates.
* Evaluation forms (MAGs, trial periods).
* Drive team performance to meet sales goals.
* Improve key performance indicators (KPIs).
* Ensure excellent customer service and a unique shopping experience.
* Maintain knowledge of collections and prevent theft.
Brand Representation
* Maintain a safe, clean, and welcoming store environment.
* Ensure visual merchandising aligns with brand standards.
* Educate the team on merchandising principles.
Store Management
* Oversee scheduling, budgets, and compliance with labor laws.
* Monitor financial procedures and analyze sales results.
* Facilitate efficient communication within the hierarchy.
Store Organization
* Ensure proper maintenance of the store, stockroom, and materials.
* Oversee logistical tasks like deliveries, stock management, and inventory.
* Maintain security and hygiene standards.
Commitment to Progress
The deputy store manager demonstrates professional responsibility by:
* Upholding brand values and workplace standards.
* Ensuring the safety of employees and customers.
* Fostering effective communication and collaboration.
* Adapting plans to maintain smooth operations and customer satisfaction.
Profile
We are looking for a Deputy Store Manager who can:
* Lead a team
* Set the brand into scene
* Secure the organization and leadership of the store
He or she should commit to:
* Foster the brand by means of his behavior
* Respect the work tools and work environment
* Guarantee the safety of the wares and people
* Foster interpersonal relationships (good communication)
* Adapt work plans and absences to secure smooth customer service
* Apply and develop intentions of the company in relation to all expenses
Professional Requirements
* Education as a salesperson in retail and/or education as a sales coordinator with commercial skills as an advantage
* Experience in sales and leadership of a store and its sales staff, or as assistant store manager
* Customer-oriented and customer friendly
* Takes initiative
* Experience in PR and marketing activities
* Proficient in sales strategy
* Numbers-oriented
* Commitment
* Representing the brand Swatch
Benefits - What is in for you.
* Working within an international, diverse, and dynamic team.
* Be at the forefront of innovation within the watch industry.
* Personnel discount on a large selection of Swatch Group products (40%)
* Good performance paired with continued business needs translate into an open-end contract.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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