Business Analyst / Business Engineer
(m/f/d)
Permanent employment with our customer Lausanne Start date: asap Reference number: 770301/1
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Responsibilities
1. Conduct in-depth analysis of business operations to identify inefficiencies
2. Collaborate with stakeholders to gather and document business requirements
3. Analyze large datasets to extract trends and insights
4. Develop strategies to enhance business processes, improving efficiency and reducing costs
5. Design innovative solutions that address business challenges and align with company goals
6. Manage and coordinate projects from start to finish, ensuring timely delivery and budget adherence
7. Communicate findings and recommendations clearly to stakeholders
8. Create comprehensive documentation of business processes, requirements, and project plans
9. Provide training and support to end-users on new systems and processes
Profile
10. Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field
11. Solid experience as a Business Analyst or similar role, preferably in a telecom or ISP
12. Expertise in sales pipeline management tools, CRM, and customer care tools
13. Proficiency with tools such as Excel, SQL
14. Experience with business process modeling and project management
15. Familiarity with Agile or Scrum methodologies advantageous
16. Certifications in Business Analysis or Project Management advantageous
17. Fluent in English; proficiency in French or German advantageous
Benefits
18. Pleasant working atmosphere
19. Attractive fringe benefits
20. Good infrastructure
21. Flexible working hours