Job Description:
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises.
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Key Responsibilities:
* Onsite support for end-users
* Coordinating various activities and tasks
* Providing timely and accurate assistance
Required Skills and Experience:
* Computer OS/Peripherals troubleshooting
* Handling Different PC Operating Systems (Windows 7/8 and 10)
* Hardware Software Installation (understanding of deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* MS Office tools installation & troubleshooting
* Excellent customer service and people skills
* Field experience supporting various technologies and services
* Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Desired Personal Attributes:
* Good knowledge of Infrastructure support
* Strong analytical and problem-solving capabilities
* Well-organized and extremely detail-oriented
* Strong customer service ethic and great communication skills
* Passionate about delivering quality
* Ability to work independently and collaboratively
* Self-starter with innovative thinking
* Confidentiality and discretion when handling sensitive information
Technical Requirements:
* Microsoft Office applications
* PC/Laptop hardware
* PC/Laptop peripherals, including printers
Qualifications:
* At least one of the following certifications:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) certification in the desktop area
* Microsoft Office Specialist (MOS) Certification
Experience:
* Minimum 2 years of relevant experience
* Freshers and IT students with backgrounds welcome
* Willingness to travel up to 18 miles as required
* Freelancers may apply
What's Next:
If you're looking for your next career challenge, please submit your resume.