Job Description
In conjunction with our Direct to Customer Strategy for Europe, we are looking to establish a Cadillac distributor network for BEV (Battery Electric Vehicles) products for selected countries across Europe.
This role will prioritize the distributor appointment and manage Cadillac BEV business through selected distributors, serving as the single contact point for distributors and liaison within GM Europe organization and GM North America for all distributors' field of activities (Marketing, PR, finance, sales operations, customer satisfaction and aftersales).
Key Responsibilities:
* Develop a distributor network for Cadillac BEV products including selection of the right partners, agree on the contractual commercial terms, and distributors’ roles and responsibilities.
* Deliver the yearly major key performance indicators (i.e. volume, channel mix, profit figures, customer satisfaction) in accordance with the budget approved by the leadership for the Cadillac BEV-Distributors business.
* Lead annual Business Planning process and establish logical and stakeholder-agreed on volumes, sales channels, profitability, and customer satisfaction parameters.
* Work in close collaboration with key internal business partners such as Product, Planning, Finance, Customer Experience, Marketing & PR, Aftersales, among others.
* Align cross-functional groups and drive outcomes that enable distributors to exceed their yearly targets for volume and customer satisfaction.
* Maximize net profit by model by effectively managing the financial conditions offered to distributors, specification and model mix, and support scheme.
* Communicate with distributors to ensure that their current needs are addressed and to ascertain what future requirements may be needed.
Requirements:
* Possess business and strategic acumen with the ability to coordinate requirements with cross-functional teams.
* Broad understanding of European countries/markets, competitive OEMs, and specific segmentation, and customers for electric vehicles.
* Experience in building and managing retail distribution networks, developing markets for new BEV products.
* Ability to effectively communicate and translate business needs into requirements towards external partners and within the organization.
* Proactively identifies and resolves problems in a timely manner. Can synthesize complex or diverse information, work with different functions in order to drive results, adaptable to dynamic situations.
* Possesses high energy and resilience. Drawn to and skilled at solving problems. A leader with the thinking dexterity to anticipate business opportunities and to adapt the business to pursue accordingly.
* Strong and consistent personal ethics and a high sense of integrity.
* Ability to make quick decisions with incomplete or ambiguous data. Able to make sound decisions based upon a mixture of analysis, wisdom, experience, and judgment.
* Ability to make/recognize effective trade-off decisions and can negotiate skillfully in tough situations with both internal and external groups, can win concessions without damaging relationships.
* Proven negotiation skills and result-oriented.
* Excellent verbal and written communication skills.
* Ability to multi-task in a fast-paced environment.
Experience/Education:
* Bachelor’s degree in Business, Commerce, Management, Marketing or equivalent - required.
* Master’s degree in Business Administration or equivalent – an advantage.
* 10+ years’ experience in sales, retail network development and marketing field including launching new models, managing dealer networks or large European key accounts, excellent knowledge of the European market and customer insights.
* HQ experience in a large OEM that oversees a European footprint.
* Able to work autonomously and deal with ambiguity.
* Able to make sound decisions based upon a mixture of analysis and data.
* Team player and not afraid to take the lead.
* Excellent command of the English language (both oral and written).
* German and/or any other European languages - an advantage.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
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