Position: IT Business Analyst
Responsibilities: As an IT Business Analyst, you typically undertake a variety of activities that help bridge the gap between IT and business objectives, ensuring that IT projects deliver value to the business and meet the needs of stakeholders effectively.
Requirement Gathering and Analysis: Engaging with stakeholders to identify and capture their requirements, and analyzing and documenting business needs to ensure that they are clear, complete, and aligned with business goals.
Process Modeling and Improvement: Creating process models to document and understand current business processes, as well as identifying areas for improvement and recommending solutions to enhance efficiency and effectiveness.
Solution Design and Validation: Working with IT teams to design solutions that meet business requirements and align with technological capabilities, and validating solutions through testing, ensuring that they meet specified requirements and function as intended.
Acting as a liaison between business stakeholders and IT teams, ensuring clear and effective communication.
Review and evaluation of ServiceNow incidents (INC).
Establish a knowledge management process to utilize the INC results.
Qualifications: Profound experience as a Senior Business Analyst in the medical device or pharmaceutical industry.
Generalist knowledge about top floor and shop floor processes, data models, IT/OT architectures, and systems including integrations.
Excellent Service Management knowledge.
Proven experience in pharma manufacturing processes.
Analytical, structured, empathic, quality-conscious, and target-oriented.
Fluently in English and German (written and spoken).
Benefits: Internal Career Opportunities.
World-renowned biotech/pharmaceutical company.
International and diverse environment.
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