Job Description
The Hotel Splendide Royal, member of Swiss Deluxe Hotels and Leading Hotels of the World, is looking for an experienced and motivated Front Office Agent to complete our team.
The applicant will represent the hotel to our guests throughout all stages of their stay. We are looking for a professional candidate with at least 3 years of previous hotel experience in the same hotel category and position who can provide personalized attention and proactively create a positive experience.
Benefits
* An inspiring working environment in a well-established Palace hotel
* A distinctive and interesting personal challenge
* A constantly evolving workplace
Start of employment: to be defined.
Your Profile
We seek a dynamic personality, eloquent and polite, fluent (oral and written) in Italian, English, and German (a good knowledge of French would be an advantage). Candidates must have a good knowledge of Opera and be able to manage stressful situations.
The successful candidate should have a natural talent for customer service, a customer-oriented approach, and the ability to meet and exceed guests’ expectations by anticipating the services they might require. A deep knowledge of the relevant quality standards of Swiss Deluxe Hotels and The Leading Hotels of the World would be advantageous.
Contact
If you are a motivated and enthusiastic person and we have sparked your interest, please send your complete CV, recent photo, official certificates, and your motivation letter via email to hr@splendide.ch.
Applications that do not correspond to the profile will not be considered, and no correspondence will follow.
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