The Bern Retail Store located at the Bern Temple Site in Zollikofen supports members of their Church in obtaining gospel resources and sacred clothing.
Responsibilities:
* Provide high quality customer service which routinely requires product knowledge to assist customers.
* Respond to customer questions regarding curriculum, proper fitting of clothing, or issues of similar complexity.
* Possess cashiering skills coupled with product knowledge acquired on the job.
* Develop understanding of contents and/or properties of new products added to inventory to adequately serve customers.
* Provide personal-fitting services to patrons at Beehive Clothing Distribution Centers.
* Perform housekeeping duties to ensure the facility, equipment, and storage areas are in good condition.
* Respond to questions and finalize sale of selected products.
* Assist patrons to ensure proper fit and product usage, requiring an understanding of variations in styles, fabrics, properties, and cleaning methods.
* Respond to questions regarding curriculum ordering procedures or content.
* Operate the point-of-sale terminal.
* Resolve customer problems, assuring that quality customer service techniques are used.
* Assist with inventory and cycle counts.
* Serve patrons in German, French, Italian, and English, accommodating differences in international sizing.
* Assist in the creation of product and inventory displays as needed.
Minimum Requirements:
* High School Education or equivalent.
* Retail Sales and Customer Service experience.
* Good communication and people skills.
* Basic Math and Computer skills preferred.
* Availability to work as scheduled from Tuesday to Saturday, including bank holidays.
* Ability to communicate effectively in at least two of the following languages: German, French, English, and Italian, and willingness to learn a third one.
* Must be residing in Switzerland.
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