Field Service Engineer - Switzerland (Lausanne Area) (M/F/D)
Direct message the job poster from Veolia Water Technologies & Solutions
Job Description
Position Overview:
* Full-time (Monday to Friday)
* Remote work flexibility
* 40 hours per week with up to 80% travel with overnight stay within Switzerland
* 6-month standard probationary period
* Base location: Lausanne area
* Company office: Dübendorf (Zürich area)
Your Role:
* Lead and execute installations and validations of cutting-edge Sievers analyzers
* Conduct precise maintenance and calibration at customer sites
* Perform timely repairs and on-call duty for urgent requests
* Manage technical documentation and customer relations
* Provide expert technical support
* Train and mentor new team members
A typical week as a Field Service Engineer involves Monday morning administrative tasks like email management and shipment tracking. The workdays are primarily spent traveling to customer sites performing maintenance and repairs. After completing on-site work, which can endure over multiple days, service protocols are promptly sent to customers. Throughout the week, phone support is provided for minor troubleshooting for customers, while also planning future service visits and coordinating necessary parts shipments. Regular team meetings are scheduled between site visits to discuss ongoing projects and support needs. Fridays are often dedicated to home office work, completing administrative tasks, finishing training, or handling last-minute repair requests. The role combines technical hands-on work, customer service, planning, and administrative responsibilities.
Qualifications
Required Qualifications:
* Valid Swiss work permit
* Engineering, chemistry, or laboratory background
* Fluency in English and French
* Valid driving license (B)
* TOC analyzer experience
* Laboratory equipment troubleshooting skills
Preferred Qualifications:
* German language skills
* Leadership experience
* Pharmaceutical industry knowledge
* Salesforce proficiency
* GMP knowledge
* Residence in/around Lausanne area
Career Development
* Start as a Field Service Engineer and work your way up to Team lead (technical or managerial direction)
* Involvement on possible small assignments and project work
* Regular certifications on our instrument and training classes
Expectations
* Fast and dedicated approach to learn the necessary skills
* Willing to step up to lead people
* Ready to work on smaller projects and assignments beside field work
* Open mindset in problem solving and outside the box thinking
Why You'll Love Working Here
* Personalized mentoring from experienced engineers
* Genuine work-life balance
* Comprehensive trainings for our analyzers
* Inclusive, diverse workplace
* Data-driven growth opportunities
* Flexible scheduling
* Employee wellbeing focus
* Opportunity to leave a footprint in the company
Our Promise
We believe happy employees create exceptional results. That's why we invest heavily in your development, comfort, and success. At Veolia, you're not just filling a position - you're joining a movement toward environmental sustainability while building a rewarding career.
Veolia embraces diversity and evaluates all applications without discrimination. Ready to make an impact? Join our team and help shape the future of environmental solutions!
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