Join the fast-paced and dynamic JPM Suisse Private Bank Client Operations team to onboard new clients, maintain existing accounts and drive best practices whilst ensuring we adhere to regulatory requirements.
As a Client Operations Onboarding, Maintenance, Quality Control Analyst within Client Operations team, you will play a crucial role in ensuring adherence to regulatory Anti-Money Laundering (AML) and Know Your Client (KYC) requirements. You will be part of a diverse team that covers both new and existing clients, providing you with a unique opportunity to develop a broad skill set. Your key responsibilities will include performing quality reviews of client KYC profiles, analyzing complex account opening cases, processing client documentation, and partnering with our Risk / Controls teams. This role offers you the chance to make a significant impact while ensuring compliance with policies and regulatory requirements.
Job Responsibilities
1. Process new account opening requests in a timely and efficient manner, with the highest standards of quality and care. Ensure the business is compliant with all Bank policies and global regulatory / legal requirements
2. Perform documentation updates for existing clients within the agreed timeframes
3. Enter data into various databases and check to ensure the accuracy of the data inputted
4. Perform quality reviews of new account openings and KYC periodic reviews in a timely and efficient manner, with the highest standards of quality and care
5. Prepare client KYC analyses, interacting with the Bankers to obtain KYC and other compliance information and documentation
6. Perform remediation exercises as requested, including remediation of digital and physical records
7. Follow up on all outstanding issues / escalations with relevant partners in the Bank including Risk / Controls team and ensure a good relationship with key stakeholders to ensure the best client experience
Required Qualifications, Capabilities and Skills
8. Apprenticeship in Switzerland or bachelor's degree in relevant fields
9. Strong interpersonal skills with ability to work independently and in teams
10. Excellent organizational skills and meticulous attention to detail with ability to multi-task, prioritise and work to tight deadlines
11. Fluency in English mandatory
12. Strong Microsoft Office skills, in particular with Word and Excel
Preferred Qualifications, Capabilities and Skills
13. Fluency in French, German, Spanish, Arabic or Portuguese would also be a strong advantage
14. Experience or knowledge of KYC / AML requirements
15. Understanding of wealth management structures and documentation requirements
16. Familiarity with Swiss Law, Swiss banks’ code of conduct with regard to the exercise of due diligence (CDB),OBA FINMA and other regulatory topics