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For a project at our client with locations in French-speaking Switzerland and Berne, starting on 1 June 2025, we are looking for an experienced IT-Rollout Supporter who is willing to travel.
In this project, all of our client's employees will receive new notebooks, while the operating system will be updated to a new version and multi-factor authentication will be introduced.
You will be working onsite in Lausanne, Neuchatel, Geneva and Berne. Fluency in English and French is necessary.
Your Tasks:
* General support of users during the transfer and commissioning of the new devices at various locations in French-speaking Switzerland and Berne
* Check OneDrive file synchronisation on the old device
* Set up the new device
* Connect to LAN / WLAN
* Find out the users' most important work applications and start them accordingly
* Support users during the Modern Authentication migration process
Your Profile:
* High willingness to travel by public transport (or own car), place of residence no further than half an hour from Lausanne
* Experience in support (technical helpdesk and/or technical second-level support)
* Experience with PC replacement
* You are familiar with Multi-Factor Authentication (MFA)
* Professional appearance, reliable and punctual
* Technical knowledge (Windows 11, notebook hardware)
* Experience with Windows / iOS / Android
* Experience in security and compliance (not mandatory, but preferred)
* Fluent skills in French and English