Seeking Experienced Logistics Leader for Freight Forwarding Branch in Basel, Switzerland.
Key Responsibilities:
* Execute standard operational processes (Customer Service, Transactional Operations); ensure proper process interfaces
* Communicate with concerned parties for process improvement
* Escalation contact for issues/problems and corrective/preventive actions
* Coordinate new business implementation with Sales
* Ensure local sales development
* Retain and develop branch accounts
* Manage people and teams (staffing, development, discipline)
* Ensure proper interfaces between Sales and Operations
* Responsible for Business Plan and Budget elaboration
* Align with Product Managers, Sales Manager, and Finance
* Adhere to Quality Management System and external regulations
Skills and Experiences:
* Successful management of key stakeholder relationships
* Advanced knowledge of logistics processes and security procedures
* Strong negotiator with ability to adapt to stressful environments
* Strong leadership skills and motivation abilities
* High-level analytical, conceptual, and problem-solving skills
* Commitment to client service excellence
* Native level fluency in German and English mandatory
Compensation:
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere.
About DP World:
We are the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
Our dedicated, diverse, and professional team of over 97,657 from 158 nationalities are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills.