Job Description
This role will report into the cluster GM and operate as a key member of the cluster leadership team, owning and representing the end-to-end (E2E) supply chain for the cluster. This role is the single point of contact for the cluster leadership team for all supply chain related topics. The job holder will also have a dotted reporting line into the regional supply chain, Enterprise Planning and Logistics Director.
The job holder will partner, not only with the regional team but also the x-segment supply chain team and other Cluster supply chain directors to unlock shared cluster/regional challenges. In essence, this role will drive and use their connections into other teams to influence the local cluster leadership team to ensure service and availability to customers is at the heart of decision making across the enterprise.
What Are We Looking For?
1. Degree level
2. Fluent in English (written and oral)
3. A well-networked people manager with a track record of building strong collaborative relationships (internally and externally)
4. Experience of running virtual teams, proven line management, and experience of working in a matrix structure
5. Strong leadership and interpersonal skills. Must be able to influence and motivate at all levels within the business in order to achieve objectives
6. Excellent communication skills, both verbal and written
7. Systems knowledge: no specific systems knowledge required other than experience of using office productivity software (such as Microsoft Outlook, Excel, PowerPoint)
8. High degree of curiosity particularly regarding digital and automation opportunities
9. Deep knowledge in planning processes: demand planning, supply planning, new products introduction, S&OE, and S&OP+ process
10. Strong analytical capabilities coupled with the ability to identify issues, obtain mutual agreement as to the resolution and implement change
11. Well-developed organization skills to manage multiple projects and priorities
Your Key Responsibilities
The job holder will lead, develop and engage a talented cluster product availability, customer collaboration (and in specific clusters Supply Chain Excellence) associates, optimizing customer service whilst balancing cost and inventory.
As such, the role has responsibility for balancing supply and demand choices and should ensure identification and resolution of plan variances to protect inventory, cost and service excellence. This role will work across the short term (S&OE) and mid-long term (S&OP+) time horizons eliminating structural blockers to service excellence.
As a key step within the S&OP+ process, this role is accountable for the MW inputs into and outputs from the Market Step 3 meetings in close collaboration with the cross-segment team ensuring appropriate supply chain risks and opportunities are delivered into the Cluster IR where they will also play a role to ensure the Supply Chain voice is fully represented.
This role will orchestrate service excellence today and tomorrow, influencing and connecting E2E across all parts of our organization that own elements of service, most notably:
1. Connect into the regional Enterprise Planning and logistics team. Formalized via a dotted line connection to the MW Regional Enterprise planning and logistics Director.
2. Support, coach and locally lead the Cluster Market Collaboration Leads (who would report into this role via a dotted line).
3. Partner with the cross-segment supply chain organization ensuring excellence across our logistics, order to cash, and customer collaboration teams.
4. This role will champion the supply chain relationship with our key customers ensuring that supply chain complements and enables an effective commercial relationship for Sales.
In summary, this role will build and nurture an End-to-end customer-centric market supply chain, with internal and external stakeholders, that would deliver excellence in customer service and unlock advanced supply chain collaboration with our strategic partners. In addition, this role will work with their team and the appropriate Market Collaboration Cluster Lead to ensure priority workload continuity during vacation/sickness periods within the cluster.
What Can You Expect from Mars?
1. Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
2. Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.
3. Best-in-class learning and development support from day one, including access to our in-house Mars University.
4. An industry competitive salary and benefits package, including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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