About the Role: We are seeking a highly skilled and experienced Data Centre Services Manager to join our client’s team. Reporting directly to the Head of Service Delivery for EMEA, you will be responsible for the setup of colocation services and serve as the primary point of contact for customers throughout the entire delivery phase. This role requires expertise in managing relationships with hyperscale clients and providing support during the design, setup, and go-live phases.
Key Responsibilities:
1. Serve as the primary liaison for internal departments, defining delivery dates and providing regular updates in accordance with the project plan.
2. Collaborate closely with the sales team to analyse the opportunity pipeline and proactively manage space allocation and capacity aspects.
3. Oversee the installation of rack space.
4. Act as the Service Manager for top customers, supporting upselling opportunities and facilitating cooperation between customers and the operations teams.
Key Qualifications:
1. Proven experience in setting up and managing services in data centres.
2. Expertise in handling large scale environments.
3. Strong project management skills, with the ability to define delivery dates and provide regular updates.
4. Excellent communication and collaboration skills, with the ability to work closely with sales teams and internal departments.
5. Experience in managing customer relationships and supporting upselling opportunities.
6. Ability to proactively manage space allocation and capacity aspects.
Why Join:
1. Opportunity to work in a hyperscale data centre environment.
2. Play a key role in the setup and management of services.
3. Collaborate with top customers and support their growth and success.
How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Consulting, Design, and Engineering
Industries
Data Infrastructure and Analytics and IT Services and IT Consulting
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