NIRU SWISS is a major player in watch and jewelry subcontracting. At our Plan-les-Ouates site, we bring together all the expertise in-house to create, manufacture, finish and assemble a timepiece or jewellery from a simple customer idea. NIRU SWISS is part of the NIRU GROUP, an expert in manufacturing premium custom diamonds for the world's leading brands. Want to know more? Visit us on www.nirugroup.com.
To complete our team, we are currently looking for a :
ERP Senior IT Business Analyst
Job Summary :
The role of ERP Senior IT Business Analyst is a driver of our continued growth and success. The resource will need to partner with all stakeholders, peers and suppliers, and determine and author user requirements for existing or new platforms (in particular Oracle NetSuite), to ensure we can respond in the most suitable and cost-effective way to the needs of the business, maximizing reuse of existing platforms and vendors, and reducing ad-hoc workarounds or temporary solutions. The ideal candidate will be a detailed planner, expert communicator, and top-notch analyst.
Key Responsibilities :
* Evaluate, analyze, and communicate business requirements on a continuing basis
* Develop meaningful and lasting relationships with our business for early visibility to needs and issues and respond to questions and concerns from management with supporting research and recommendations
* Author the BRD (Business Requirements Document) and follow through the various iterations with the business until it has been approved by all parties
* Conduct analyses to maximize effectiveness and identify potential problems
* Collaborate closely with our Oracle NetSuite development team and partners to ensure proper prioritization, provide clarifications on the business requirements, and test the pre-release to ensure it adheres to the requirements
* Assist with the go-live and with the finished product being turned over to Ops from Dev Teams to ensure proper background and documentation are provided to ensure ongoing support can be provided to end users
* Prioritize tickets in queue based on high impact clients, including High Touch User, Focus User, Legal obligation, and Revenue Impacting
* Understand integration points with related Products and where failure points could appear
* Report on a regular basis to management and to end users the progress and priority of open requests
* Participate in the planning and execution of IT projects, providing technical expertise and context/concerns from our user base
Qualifications / Required skills :
* Fluent in both English and French
* 6-8 years of experience in Business Analysis, preferably at a Mid to Large Multinational Company, or a System Integrator, Development Partner, or within the Customer Success team of an ERP Software House
* While not mandatory, experience and knowledge of Oracle NetSuite is a very strong plus. Alternatively, experience doing business analysis for a business running a major ERP (SAP ECC, S/4 HANA, Oracle ERP, Microsoft Dynamics) is required
* Strong knowledge of the IT architecture fundamentals, particularly around Cloud applications, Databases and ERPs
* Software development lifecycle (SDLC) methodology knowledge and use, in particular waterfall, kanban and SCRUM
* Excellent problem-solving skills and the ability to find elegant solutions to complex problems
* Knowledge of cybersecurity best practices and data protection regulations
* Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams spanning multiple locations, languages and cultures
* Ability to manage multiple tasks and projects simultaneously in a fast-paced environment
* Ability to work independently and as part of a team
Preferred skills :
* Knowledge of API-driven middleware such as Workato
* Knowledge of SQL and of a major DMBS
* Knowledge of a major BI tool (PowerBI, Tableau, Qlick, Business Objects, etc)
* Oracle NetSuite certifications or completed courses (with diploma)
What we offer :
* A stable job in a fast-growing company
* A pleasant working atmosphere in a dynamic team
* Attractive working conditions
Other information :
* Place of work : Plan-les-Ouates
* Rate of employment : 100%
Do you recognize yourself in this job description? Don't wait any longer to apply by sending us your CV.
Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Retail Luxury Goods and Jewelry
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