At Adnovum, we're looking for a motivated System Administrator to join our global IT team. This role is crucial in ensuring a seamless IT environment for our international team.
Main Responsibilities:
* Providing 2nd- and 3rd-level technical support for hardware and software issues users encounter.
* Installing, configuring, and administering physical and virtual infrastructure devices and services (Windows and macOS).
* Troubleshooting and resolving system and end-user problems using a ticketing system.
* Participating in regional-level server and network administration.
* Performing scheduled maintenance and changes on the regional/local IT infrastructure, systems, and services.
* SUPPORTING NEW COLLEAGUES REGARDING IT CASES (PC, HARDWARE, SOFTWARE).
* Providing technical assistance for company events and presentations.
* Keeping daily contact with Senior System Engineering team members located in Budapest, Zürich, Singapore, and Vietnam.
Requirements:
* Minimum of 1-2 years of experience in 2nd- and 3rd-level IT support.
* Good knowledge of M365 technologies (including Microsoft Exchange).
* Advanced knowledge level of administering Microsoft-Windows-based desktops (Windows 10, Windows 11) and macOS.
* Basic knowledge of Microsoft Windows Server management (Active Directory, Microsoft Intune, SCCM, 3rd-party antivirus service such as MS Defender).
* Good knowledge of M365 technologies.
* Basic knowledge of networking (TCP/IP, DNS, DHCP, server configuration) would be a plus.
* Basic knowledge of Microsoft Windows Server management (Active Directory, SCCM, 3rd-party antivirus service).
* User-friendly attitude, willing to help employees solve their daily issues with the IT infrastructure.
* Fluency in English.
About Us:
We are the sharp-minded IT experts who tackle the trickiest software and security challenges. With more than 700 employees in our locations in Zurich (HQ), Bern, Lausanne, Budapest, Lisbon, Singapore, and Ho Chi Minh City, we make the digital business of our clients work.
We empower each other to share, grow and succeed. The unique Adnovum spirit across locations stands for helping each other at any time, having an open door and contributing to an appreciating and trustful atmosphere.