Store Manager, LUGANO, VIA PESSINA
Location: Lugano, Switzerland
Do you love delivering top customer experiences and being part of a cool, prestigious brand? Are you a natural leader with a passion for driving sales and developing talent? If so, we want you to lead our awesome store in Lugano, Via Pessina!
What You'll Do:
Lead and Inspire
1. Manage a fun and dynamic team of 6 members
2. Coach, lead, and develop your team to provide amazing customer experiences and boost PANDORA’s brand
3. Make sure your team is well-trained and on the same page with PANDORA’s vision, mission, and values
4. Keep the team spirit high and ensure the store performs at its best
5. Recruit and welcome new team members
6. Be a role model by continuously improving your own skills and helping your team grow
Drive Results
1. Implement cool initiatives to hit sales targets and achieve great results
2. Compile daily and weekly sales reports for your Regional Sales Manager
3. Review weekly sales figures for each team member
Retail Excellence
1. Maintain high standards of cleanliness and keep the furniture looking great
2. Ensure visual merchandising is on point and meets PANDORA’s standards, and that all team members follow VM guidelines
Inventory Management
1. Oversee inventory and customer order procedures
2. Organize inventory stock efficiently
3. Manage inventory deliveries, storage, and low-risk processes effectively
What We're Looking For:
1. At least 3 years of leadership experience in luxury goods or a similar retail environment
2. Excellent communication skills
3. Proven ability to recruit, coach, and develop a team
4. Results-driven with the ability to inspire and create a collaborative selling environment
5. Service-minded with a “can do” attitude
6. Adaptable to a fast-paced environment and open to changes
7. Flexible with working hours, including evenings, weekends, and public holidays
8. Fluency in English and Italian is required
9. German is a plus
What We Offer:
1. A diverse range of high-quality jewelry
2. Permanent employment in an indefinite contract
3. An attractive bonus system
4. Attractive employee discounts
5. 25 days of vacation plus an extra day off on your birthday
6. Personal and professional development
Join an exciting and dynamic work environment with opportunities for personal development. Work closely with a passionate and performance-driven team that embodies a strong “can do” attitude.
If you’re excited about this opportunity and want to be part of the PANDORA world, click to apply. We accept applications in Swedish and English.
Interviews will be conducted on an ongoing basis, and we hope to welcome our new colleague as soon as possible.
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