About Us
Screening Eagle Technologies is a global company, formed by the merger of Dreamlab and Proceq. We operate worldwide with 300 dedicated professionals, offering innovative software and robotics solutions, as well as non-destructive testing technologies.
We are seeking an experienced IT professional to join our international team, working closely with colleagues from around the globe. This is an on-site permanent role based in Schwerzenbach, Zurich.
Key Responsibilities
* Provide technical support to users, researching and resolving issues, maintaining workstations, and troubleshooting problems.
* Administer IT systems for our office in Schwerzenbach, Zurich.
* Install and configure computer hardware and software.
* Respond to client inquiries, identifying problems, researching answers, and guiding clients through corrective steps.
* Improve client references and maintain documentation.
* Operate devices across various platforms (iOS, iPadOS, macOS, LinuxOS, WinOS, ServerOS).
* Manage IT Infrastructure Systems (Active Directory, Printers, Exchange mailboxes, DNS, group policies, VPN, network technologies, and Backup).
* Support other functions such as implementing IT policies, onboarding/offboarding, and more.
Requirements
* High School Diploma or equivalent.
* At least 3 years of experience in a similar role.
* Proficiency in MS Office, ticket systems, Windows, Linux, Mac OS, and mobile devices.
* Excellent English and German skills.
* Experience working in international environments is a plus.
* Ability to learn new skills quickly and adapt to new applications or best practices.
* Strong problem-solving skills.