All Jobs > Account Manager, Personal Insurance
* Flexible schedule including work-from-home options
* Paid time off
One thing we’re always asking ourselves is: why do people think the insurance industry is “boring?” Spend one day in an Account Manager’s shoes and you’ll find that they are always up for a challenge and love building relationships with our clients while constantly growing and expanding their insurance know-how. We’re currently looking for a Account Manager, Personal Insurance who will work with producers and carriers to provide exceptional service to our clients.
What’s the work like?
* Market new and renewal business
* Assist in the sales process of personal insurance products
* Enter and maintain underwriting and marketing information in appropriate database
* Receive, document and process all insureds’, producers’ and insurance companies’ requests for service and submit information to insurance companies in a timely manner
* Conduct annual coverage surveys and recommend/sell additional coverage and/or increases in limits
* Review new business, renewals and endorsements to ensure items are received as ordered while following agency procedures
* Obtain expiration dates for additional policies on all mono-line accounts
* Maintain accurate and complete client activity information in the agency management systems
* Incorporate the capabilities of the agency management systems into daily workflow
* Maintain knowledge of current underwriting and policy provisions, including binding authority, of contracted insurance carriers
* Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI) and credit information
* Maintain effective communication with producers to keep them informed of all important activities on respective accounts
* Service personal lines accounts in a manner to eliminate gaps in coverage to reduce E&O exposures
* Maintain, develop, and pursue technical knowledge through newsletters, bulletins, seminars, trade publications or other educational opportunities
* Maintain regular and consistent attendance
* Any other special projects and duties as assigned
Okay, so what’s in it for me?
While we expect a lot from our employees at FNIC, we also provide a lot in return.
* Competitive Pay: We strive to pay our employees a competitive market compensation
* Benefits: You’re covered: health, dental, vision, HSA with employer contributions, 401k, employer-paid short-term & long-term disability, life insurance
* Dress: Dress for your day – bring your whole self to work so you can be as comfortable at work as you are in your personal life.
* Flexibility: Time back in your day? We got you. A 37.5 work week and telecommuting options as well as PTO starting at 3 weeks/year.
* Wellness: Stretch away the stress every morning or night with our in-office gym or workout classes. Mental health resources - EAP
* Education: Like to go back to school? Learn something new? We’ll provide tuition reimbursement to support you in your goals.
* Fun working environment: Who likes a boring working environment? No one. We have plenty of fun with frequent company outings, food days, and fun competitions to name a few!
What do I need to know?
* Valid Driver’s License
* Resident Property and Casualty Agent’s license
* AAI, CIC, CPCU, and/or CISR designations obtained or commitment to obtain preferred
* Knowledgeable of all personal lines products and rating procedures
* Excellent verbal and written communication skills
* Strong organizational skills
* Proficiency in Microsoft Office products (Word, Excel) and electronic mail system (e.g., Outlook)
* Proficiency in office equipment such as computer, copier, and phone
* Proficiency in word processing and typing skills
* Strong respect for confidentiality
* Regular and consistent attendance
* Ability to observe safety and security procedures and use equipment and materials properly
* Ability to conform with and abide by all workplace policies, work procedures, and instructions
* Ability to establish and maintain effective working relationships with company employees and external contacts
* High school diploma or equivalent
* Three (3) or more years of Personal Lines and/or personal insurance product experience
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