In this role, you will ensure the operation of the Schindler client infrastructure throughout Switzerland. You will maintain a friendly and professional demeanor, with a high level of customer focus to provide exceptional service and support. Manage incidents for iOS and macOS devices Ensure the operation for order and assignment tasks Collaborate with first and second level support groups for incident management Oversee hardware stock management Support superiors with special tasks in IT Management Currently enrolled in or planning to pursue a college education Basic knowledge of office work and administrative processes Solid general IT knowledge and understanding of technical concepts Familiar with macOS systems and their applications in the workplace Confident working with iOS devices and mobile environments Fluent in German (C2 level) and English (B1-B2 level), both written and spoken You will get immediate access to a variety of benefits by working for a TOP employer: We offer a position in a future-oriented industry with a diverse product range as well as attractive and performance-related remuneration Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs Work-life balance: We support you in managing your professional and personal life through flexible working hours Corporate benefits: You will have the opportunity to benefit from attractive employee discounts Diversity: We promote and foster a culture of diversity