Client:
HSBC
Location:
Job Category:
Other
Job Reference:
b28096696305
Job Views:
7
Posted:
06.04.2025
Expiry Date:
21.05.2025
Job Description:
Being part of HSBC in Switzerland, you’ll help evolve and grow our business.
The Senior Telecom/Network Engineer will operate, support and deploy the security and telecommunication infrastructure of HSBC in Switzerland.
The Jobholder will be the technical Telecom contact to support our project management teams, service owners and IT security team.
Are you interested? Do you have good experience and knowledge of all aspects of IT security and telecommunications data networks? Do you enjoy being part of a cohesive team?
If you answered yes to any of these questions, we want to hear from you!
What you will do:
* Work in close conjunction with the HSBC Global Telecommunication and Security teams around the globe.
* Prepare and maintain all the Network Services documentation (procedures, rules, implementations and changes) for the telecommunications areas supported within the team.
* Test, implement and document back-up and DR procedures.
* Advise and provide assistance to other Network Services teams and to other IT functions with the IT area, in all aspects of data communications.
* Manage a segmented network by firewalls, updating the rules as required.
* Ensure the completion of the objectives set for you by your team leader. Ensure your compliance with internal and external rules.
In this role you will:
* Integrate, operate and support the HSBC Switzerland network: Firewalls, Internet Proxies, VPN, as well as conventional network equipment (switches, routers) with the assistance of the Global Telecom team or the External suppliers.
* Work with the HSBC Global engineering team to deploy locally the infrastructure in line with Global standards and keep our infrastructure up to date according to the HSBC Global versioning.
* Contribute to adopt cloud solutions to support our infrastructure where relevant, according to the HSBC Global standard and in line with the Switzerland regulation.
* Convey project delivery in Switzerland from inception through completion by coordinating various stakeholders such as the HSBC Global engineering team and External suppliers.
* Align Telecom infrastructure with group standards when possible. When not, contribute to find alternatives that comply with local regulation.
* Guarantee stability and reliability of the Telecom infrastructure through thorough change control processes.
* Be the first and second level support for technical problems and issues regarding the HSBC Switzerland network infrastructure. Be responsive to problems and ensure that all problems are resolved speedily and accurately, either by fixing them directly or engaging with any relevant third parties.
* Participate in the out of hours (24 x 7) on-call support.
* Have at minimum a basic understanding of all of the network infrastructure products supported by the team and be able to reach out for support to the right next level support (Global team or suppliers).
* Ensure the change management, incident management and problem management procedures are adhered to when implementing changes or resolving telecommunications incidents or problems.
Requirements:
* Bachelor's degree in IT engineering (within Network/Telecom would be an asset) or equivalent and experience in network infrastructure operation. Experience with Checkpoint firewall and Cisco ACI is an asset.
* Windows, Unix & Linux system administrator basic skills. These are necessary to understand the network needs of our system administrator colleagues.
* Good general cultural background of the computer science ecosystem. Being in charge of the network means interacting with many different computer professionals. Understanding their languages is key to a successful network implementation and even more important during tricky problem troubleshooting.
* Understanding of the OSI network model, from the lower network layers up to the application layers. These competencies are required for assisting application troubleshooting or benchmarking with our network sniffing technologies.
* Agile qualification would be an asset.
* A good understanding of English (verbal and written).
* Due to immigration restrictions in Switzerland, we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit.
What you’ll get in return:
* We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University.
* You can work your way and will have a say in when, where and how you and your team flexibly work together.
* Health & meal allowance, public transport or (e-)bike allowance.
* Our family-focused benefits can help you to support your loved ones and include: days off for key events (weddings, moving house, adoption). A one-time marriage or registering of a "Civil Partnership" grant. One-time premium for birth or adoption, as "gift" or "voucher." 4 weeks’ paternity leave & 26 weeks’ maternity leave.
* Emergency Childcare with the Red Cross, free of charges for HSBC employees.
* Purchased holidays scheme, unpaid leave, sabbatical, Volunteering Leave.
* Accident insurance (private coverage) paid by the Employer, attractive Pension Scheme.
* Various sports and leisure activities organised by the employees for the employees.
* The Bank offers to the employees and their family members specialised free, confidential service to help them deal with any personal problems – either at work or at home. Unlimited telephone consultation services available 24/7.
* You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices.
* You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.
At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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