Mission
Supervise the daily activities in the scope you are responsible and accountable for ; ensure operations are processed within applicable cut-off with strict observance of all applicable procedures and controls
Able to multitask and prioritize, on top of your daily business activities you actively participate in process improvements, as well as IT trouble shooting and improvements
Tasks and responsibilities
1. Master daily activities of your direct colleague (BOS Employee) in order to review, validate and supervise her/him in:The booking of CCP, domestic, SEPA and international wire payment for our two types of customers (TCF, Corporate) in accordance with applicable procedures, controls and cut-offThe booking of FX (spot, forward, swap) and MM deals for customers or ING itself in accordance with applicable procedures, controls and cut-offStrictly applying procedures, internal policies, group standards of practice, compliance rules and risk management policies in a complex and technic environmentBeing proactive in raising IT deficiencies and process improvementsBeing able to perform all the operations in scope of the department depending on the organization defined by the Head of BOSActing as a BOS Employee backup during absences
2. Input or validate the most complex activities of the department
3. Make sure that all activities in your scope are performed in strict observance of all applicable policies, procedures and controls
4. Inform immedialtely of any operational issue the Head of BOS or the Deputy
5. Act as a BOS Employee or BOS Validator backup during absences
6. Proactive in raising, analyzing, reporting and following-up IT deficiencies and process improvements
7. Participate in UAT – User Acceptance Testing
8. Particpate in audit and control compaings (demonstration, collecting evidence, process explanation and clarification discussion)
Internal and external relationship
Internal:
In regular contact with Front Office (commercial, treasury and sales), Middle Office, other Operational departments (mainly documentary credit, credit administration, central file, and client services), as well as support functions (mainly IT, local risk and control)
External:
Regular contact with group services and third party service providers
Required skills
Technical:
9. Mastering in all relevant banking activities: payment scheme (serial/cover), payment channels (domestic, international and correspondent banking) ; FX (spot, forward, and swap) ; and treasury
10. Mastering in relevant SWIFT messages for the departement activity: MT101, MT103, MT200, MT202, MT202 COV, MT300, MT320, MT191, MT940, MT950 and their xml equivalent when already used by the market
11. Mastering in relevant SIC messages for the department activity: pacs.008, pacs.009, D10
12. Mastering in office products (Outlook, Excel)
13. Additionnal knowledge of xml – ISO20022 is a plus
14. Additionnal knowledge of SharePoint, Power Automate, programming, a strong plus
Professional:
15. Independent
16. Able to prioritize and well organized
17. Team minded
18. Able to work with stress (cut-offs) and manage MO, FO internal clients
19. Proactive and problem-solving mindset (processes, IT)
20. Able to investigate and conduct complex analysis
21. Able to navigate in a complex environment (processes, procedures, controls, technic)
22. Able to handle IT related topics
23. Able to deal with a routine part of the job
Languages:
24. French: fluent
25. English: advanced level
Required professional experience and background
26. Bachlor degree in a relevant discipline
27. 3 to 5 years of previous professional experience in a similar position or in other back-office functions