For more than 180 years, Tiffany & Co. has created a legacy of enduring beauty, romance, the iconic Blue Box, and timeless elegance. Tiffany & Co. is entering a very exciting period of expansion and growth, and in autumn 2021 we will be opening a beautiful new luxury Tiffany & Co. boutique in Stockholm. It promises to be testimony to grace and sophistication and marks a critical milestone in our fine heritage. The new store opening will create a number of new and exciting opportunities within the Tiffany & Co. Stockholm boutique. We are therefore looking for talented and passionate individuals to join us in making dreams come true. This is your opportunity to become a part of the Tiffany & Co. legacy.
We are searching for a flexible, motivated, dynamic, energetic, and inspiring team member to support our Store in Geneva as Operations Coordinator (m/f/d).
YOUR RESPONSIBILITIES:
* Store merchandise
o Receive merchandise and prepare transfers to other locations.
o Ensure all transfers and customer orders are wrapped, shipped and received in accordance with TCO standards.
o Ensure store inventory accuracy, condition and availability to optimize customer service.
o Ensure all merchandise invoices are processed.
o Purchase and follow-up on client orders.
o Ordering all supplies.
o Processing with local carrier.
o Assist the Store Manager to lead and coordinate cycle count and physical inventory prep work.
o Oversee the yearly physical inventory and ensure the correct procedures are adhered to.
* Administration
o Function as the liaison with Facilities and IT, follow up on audit issues and manage record retention.
o Administer the transfers between locations.
o Daily tracking of necessary invoice approvals.
o Work with the customs agencies to allow for smooth customs processes and ensure that the agencies follow the agreed procedures and standards.
* Corporate Standards and Directives
o Assist in project work, maintain accurate logs, or work in other areas as needed.
* System management
o Assist in the maintenance and implementation of operational support systems e.g. Inventory systems, JDE, MIPS, supplies ordering.
YOUR QUALIFICATIONS:
* 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, customer service, administration, and shipping.
* Analytical skills preferred.
* Proficiency in Microsoft Word and Excel.
* Ability to work to retail store hours as necessary, including nights, weekends and holidays.
* Organized and detail-oriented.
* Ability to work well with customers, peers, and management.
* Ability to understand and adhere to Tiffany & Co. standards.
* Ability to manage project work and meet deadlines.
* Flexibility to perform different tasks based on day-to-day business needs.
* Knowledge of local import/export regulations.
* Retail industry experience (luxury jewelry preferred).
* Must have authorization to work in the country where the position is based.
* Business proficiency in French and English; additional languages advantageous.
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