The School of Lausanne (ISL) is a leading non-profit, (IB) World School set in the French-speaking part of Switzerland. Our school is committed to excellence in We strive to recognise the unique potential of each student, and to equip them X an active and responsible role in a complex, multicultural world. The school employs 250 members of staff on its campus where we welcome 850 students from over 60 from 3 to 18 years of age. For our Department, we are seeking an organised, proactive, flexible and customer Assistant (Front and Back Office) 100%Permanent positionThe successful will play a key role in school and services, ensuring a seamless experience for students and parents. This involves organising and managing school trips, overseeing daily student and providing front desk and support. The main responsibilities will include:School trips:Organise and school trips, ensuring smooth planning and logistics, including and supplier selection, aligning with budget and programme and maintain strong with travel providers, such as bus companies, tour hotels, and with teachers, parents, and external providers to confirm X and ensure seamless providing timely and essential and track trip budgets, manage expenses, and oversee billing and credit card student daily bus ensuring punctuality, safety and as the primary point of contact between the school and the transport student transport and ensure and records in the inquiries from parents, providing clear and timely responses.Monitor and address any issues to transport schedules and service billing and invoicing for services, ensuring timely and processing.Reception and Support:Welcome X visitors, students, and parents to incoming calls and email inquiries ensuring prompt and professional responses.Provide clear and regarding the school, admissions procedures, and upcoming events.Support various and logistical tasks, including those to the cafeteria, facility rentals and position follows a five-day workweek during school terms, and benefits from X of holiday to be taken during school closures (annual employment and qualities desired:CFC employé(e) de Commerce five years of experience, or a Bachelor s degree in Hospitality Management, Business Management, Tourism X field two years of experience.Previous experience in customer-focused and roles, preferably in the transport, hospitality, or sectors.Excellent verbal and written skills in both English (C1 minimum) X (C1 minimum); any other language would be an asset.Proficiency in Microsoft Office with an emphasis on Excel and skills with the ability to manage multiple tasks simultaneously, set priorities, and adapt to changing priorities.Reliable with a high level of to detail and interpersonal skills, with the ability to build positive, effective in a culturally diverse environment.Proactive, accountable, and quick to learn, with a solutions-oriented analytical and skills are an asset.Customer-focused, flexible, and with a commitment to delivering high-quality services. Are you interested?To apply please submit the following documents on JobUp:cover letterrésumé/CVcopies of diplomascopies of work / reference letters (if any)copy of work permit (if applicable)Due to work permit preference will be given to having a Swiss / EU citizenship or holding a Swiss work permit. We care for children The School of Lausanne is committed to safeguarding and promoting the welfare of children and young people. We expect all of our staff to share this commitment. A complete reference check and criminal records check will be conducted on all successful value all members of our community contribute to an environment where diversity is valued. Each individual is committed to ensuring everyone has a strong sense of belonging and feels respected. ISL is committed to being an inclusive employer values diversity. Find out more about our values here. jidfcfba0eafr jit0208afr