German Speaking Customer Service - Remote in Greece Join the dynamic team at Patrique Mercier Recruitment JP as a German-speaking customer service representative and enjoy the flexibility of remote work from the beautiful landscapes of Greece! We are looking for dedicated individuals who are passionate about providing exceptional customer service while contributing to a thriving company. In this role, you will assist German-speaking clients with their inquiries and concerns, ensuring their satisfaction with our services. This position offers you the unique opportunity to balance your professional career with the incredible lifestyle that Greece has to offer. If you're ready to make an impact from the comfort of your home while taking advantage of Greece's stunning beauty, we want to hear from you!
Responsibilities
Provide outstanding customer support to German-speaking clients through various communication channels, including phone, email, and chat
Address customer inquiries and issues quickly and professionally, ensuring high satisfaction levels
Develop a comprehensive understanding of the company's products and services to assist customers effectively
Maintain accurate records of customer interactions within the company's CRM system
Work collaboratively with team members to enhance the overall customer experience
Participate in ongoing training and development programs to improve your skills and knowledge
Contribute suggestions for improving processes and customer engagement initiatives
Requirements
Fluent in German, both written and spoken; proficiency in English
Strong customer service skills with excellent communication and interpersonal abilities
Ability to work independently and manage time effectively in a remote work environment
Strong problem-solving skills with attention to detail
Previous experience in customer service or a related field is preferred
Familiarity with CRM systems and customer support tools
A positive attitude, adaptability, and a willingness to learn in a remote setting
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Great Salary
Fully Paid Relocation Package (flight, transfer, and hotel)
Seniority level Entry level
Employment type Full-time
Job function Customer Service
Industries IT Services and IT Consulting
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