Knowledge Management and Communication Officer - P2
Grade: P2
Vacancy no.: DC/AP/CRISIS/P/2025/01
Publication date: 31 January 2025
Application deadline (midnight Geneva time): 16 February 2025
Job ID: 12710
Department: DDG
Organization Unit: AP/CRISIS
Location: Geneva
Contract type: Short Term
This is a temporary assignment. Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization.
The following are eligible to apply:
* ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
* External candidates.
The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities.
Introduction
The Knowledge Management Specialist will be based within the Action Programme on Crisis and Post-Crisis Situations (AP/CRISIS), contributing to the ILO's critical work in advancing the Decent Work agenda within crisis-affected settings.
The ILO’s engagement in crisis and post-crisis contexts stems from its foundational commitment to social justice as a pathway to sustainable peace. The organization's approach emphasizes employment creation, enterprise recovery, and resilience-building as vital components of broader socio-economic recovery efforts.
The Knowledge Management Specialist will play a pivotal role in consolidating and enhancing the ILO’s institutional knowledge on decent work in fragile settings. By developing innovative tools and fostering collaboration across teams and partners, the incumbent will ensure that lessons learned, best practices, and actionable insights are effectively shared to support evidence-based decision-making and capacity-building efforts.
Reporting lines: The Knowledge Management Specialist will work under the overall supervision of the Chief Technical Advisor (CTA) of the Global component of the ILO-SIDA partnership.
Description of Duties
1. Knowledge Hub Development and Support
* Support the design, implementation, and management of the Knowledge Sharing Hub.
* Leverage advanced tools, including AI-based systems for tagging and categorization, to enhance usability.
* Support connections between the ILO Knowledge Hub and other ILO and UN platforms.
* Assist in knowledge-sharing efforts with other Action Programmes.
* Support the collection and analysis of lessons learned from crisis interventions.
2. Communication and Content Development
* Assist in developing and executing communication strategies to promote the Knowledge Hub.
* Design draft multimedia content to enhance visibility and accessibility.
* Update ILO AP/CRISIS internet and intranet pages.
3. Monitoring and Evaluation
* Support the development of metrics to assess the platform’s effectiveness.
* Regularly gather feedback from users to refine features.
4. Perform other duties as required.
Required qualifications
Education
Advanced university degree (Master's or equivalent) in knowledge management, information systems, social sciences, communications, international development, or a related field.
A first-level university degree with an additional two years of relevant experience will be accepted in lieu of an advanced degree.
Experience
* At least two years of relevant professional experience in knowledge management or related fields.
* Proven experience with AI tools for knowledge sharing.
* Demonstrated experience in multimedia content creation.
* Familiarity with UN systems and working within the HDPN framework is an asset.
Languages
Excellent command of English. Proficiency in French or another UN language is an advantage.
Conditions of employment
* Any appointment/extension of appointment is subject to ILO Staff Regulations.
For more information on conditions of employment, please visit:
Recruitment process
Please note that all candidates must complete an online application form. To apply, please visit ILO People.
The ILO has zero tolerance for acts of sexual exploitation and abuse (SEA).
Fraud warning
The ILO does not charge any fee at any stage of the recruitment process.
#J-18808-Ljbffr