Job Title:
Client Life Cycle Management Operations & Servicing Analyst
About the Role:
As a Client Life Cycle Management Operations & Servicing Analyst at HSBC in Switzerland, you will play a key role in evolving and growing our business.
The ideal candidate will have working knowledge of anti-money laundering, regulatory compliance, and controls within the banking and financial services industry.
Responsibilities:
* Ensure high-level service delivery to end clients through effective collaboration with front office teams.
* Maintain compliance with internal and external guidelines and regulations.
Duties:
1. Complete technical account openings in core banking systems.
2. Analyze and register documents related to operations and servicing in bank systems for all existing accounts.
3. Perform technical closures of client accounts in bank systems.
4. Manage and complete daily requests, including Team general mailbox and Unblocking mailbox.
5. Manage MFO & Counterparties tasks in bank systems.
Key Skills:
* Provide advisory support to front office staff on CLM operations and servicing activities.
* Drive client experience efforts in line with CLM's client experience strategy.
* Maintain the highest standard of excellence in client service across the team and individual portfolio.
Requirements:
* Working knowledge of AML, regulatory compliance, and controls within the banking and financial services industry.
* Strong teamwork initiative, research, and communication skills.
* Ability to work professionally with all levels of staff and management.
* Skilled IT user with adaptability to new or complex tools.
What We Offer:
A range of benefits, including health and meal allowance, public transport or e-bike allowance, family-focused benefits, and more.
Join Our Team:
HSBC is committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.