About ALSO:
ALSO is one of the leading technology providers for the ICT industry with activities in 30 European and 144 worldwide countries.
The company employs about 4,000 people and generated net sales of 11.1 billion euros in 2023.
Our ecosystem offers resellers a wide range of hardware, software, and IT services from over 800 vendors in more than 1,540 product categories.
Business Models:
* The Supply division comprises the transactional range of hardware and software.
* The Solutions division supports customers in developing customized IT solutions and ready-to-use IoT applications.
* Subscription-based cloud offerings for soft- and hardware as well as platforms for cybersecurity, IoT, virtualization, and AI are part of the Service area.
We strive to live up to our corporate responsibility and offer a holistic service approach that benefits both people and the environment.
Job Description:
We are seeking an expert Reseller API Consultant who will guide our resellers on how to effectively use and integrate our APIs with their platforms.
This role requires a deep understanding of API functionalities, excellent communication skills, and the ability to troubleshoot and resolve integration issues.
Main Responsibilities:
1. Act as the primary point of contact for resellers regarding API integration and usage.
2. Provide expert guidance and support to resellers on how to effectively use our APIs.
3. Assist resellers in understanding API documentation, capabilities, and best practices.
4. Collaborate with resellers to identify their integration requirements and provide tailored solutions.
5. Troubleshoot and resolve API integration issues in a timely and efficient manner.
6. Conduct training sessions and webinars to educate resellers on API functionalities and updates.
7. Develop and maintain comprehensive API documentation, guidelines, and best practices.
8. Collect feedback from resellers to identify areas for API improvement and enhancement.
9. Assist in the development of new APIs or enhancement of existing APIs as needed.
The ideal candidate should possess a Bachelor's degree in Computer Science, Information Technology, or a related field, and have 3+ years of experience in API consulting, support, or development.
Additionally, the candidate should have a strong understanding of RESTful API design principles and best practices, excellent problem-solving skills, and attention to detail.
Apart from technical knowledge, the candidate should also be able to communicate complex technical concepts to non-technical users, work independently, and manage multiple projects simultaneously.