We unlock tomorrow's medicine together, better, faster.
leadXpro is a team of experts in membrane protein science and a rapidly growing biotech company. We are seeking an IT Support Specialist to help maintain and optimize our technological infrastructure. You will work with cutting-edge technologies, supporting systems that enable our team to advance our integrated platform for membrane protein biochemistry, biophysics, structural biology, and computational lead discovery.
IT Support Specialist | Information Technologist System & Network Technology
Your mission
* Serve as the primary IT Specialist, overseeing our ICT infrastructure, providing user support, and ensuring compliance with established guidelines.
* Implement robust data security measures and spearhead strategic IT planning to support the company's growth objectives.
* Manage the company's ICT infrastructure, Microsoft 365, SharePoint data, and cybersecurity, including coordinating with external IT vendors.
* Provide on-site support to install and maintain computers (Windows, Mac, Linux), peripherals, laboratory instruments, and network systems.
* Train and onboard other employees on procedures, policies, and relevant knowledge in IT best practices and cybersecurity.
* Plan the IT budget and ensure alignment with financial guidelines and asset management.
* Communicate budget updates to the person responsible and oversee IT procurement (software and hardware) to ensure efficient resource allocation.
Your Profile
As a highly motivated ICT Support Specialist, you strive for continuous improvement. You are committed to delivering great results and building strong, lasting partnerships within and outside the company.
This position requires the following qualifications and experience:
* Information Technologist (Federal Diploma of Vocational Education and Training) or B.Sc. in Informatics, System Engineering, or related discipline.
* At least 5 years of hands-on experience in IT user support, preferably in a lab environment or in a small company (20-50 employees).
* Can provide one or more certificates such as: ITIL, CompTIA A+, MCSA or comparable.
* Excellent team player with high work ethics.
* Fluency in English is essential (B2+), German is a plus.
Working in a truly multidisciplinary and international team of scientists and experts.
Excellent infrastructure for cutting-edge science.
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