Senior Consultant / Manager Product Services - Loyalty Platform (m / f / d)
In Germany - Berlin | Bonn | Cologne | Frankfurt / Main | Hamburg
We are at the innovation forefront in our space, inventing business models, algorithms, solutions, and methodologies. Our end-to-end solutions deliver sustained top-line impact for our clients.
Are you interested in working in a team of digital evangelists with a can-do attitude? Want to experience the dynamics of agile processes in open-minded teams? How about getting creative in a startup atmosphere with a steep development curve and flat hierarchies? And most importantly, do you want to make a difference? Then you've come to the right place. Become a pioneer of digital transformation and support us as a Senior Consultant / Manager Product Services - Loyalty Platform!
What makes us special :
* Advance your career with exciting professional opportunities in our thriving company with a startup feel
* Add to your experience with our projects that focus on growth, have a positive impact, and truly matter
* Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity
* Feel at home working with our helpful, enthusiastic colleagues who have great team spirit
* Broaden your perspective with our extensive training curriculum and learning programs (e.g. LinkedIn Learning)
* Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback)
* Satisfy your need for adventure with our opportunities to live and work abroad in one of our many international offices
* Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g. Headspace)
* Unwind in our break areas where you can help yourself to the healthy snacks and beverages provided
* See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party
How you will create an impact :
* You will manage the delivery and roll-out of our SK Loyalty SaaS suite to multiple financial services clients in parallel.
* You will conduct the client-specific delivery and client-specific customization projects and ensure that your projects are delivered in quality, time, and budget.
* You will work on technical solution presentations and proposals and initiate the contracting process.
* You will perform requirements engineering with business and technical stakeholders as well as concepting and estimating the optimal solution.
* As part of your role, you will consult business as well as technical stakeholders on how to implement / integrate the software.
* By conducting discovery meetings and client demos, you will support sales and consulting teams.
* You will provide product trainings to the client and be the key contact person during hyper-care phase.
* You are a key feedback provider to product management for the general product roadmap.
* You remain a key contact for major clients and conduct proof of value projects.
About you :
* You have a bachelor’s or master’s degree (business, computer science or a related field) and one to three years of professional experience in IT consulting or software implementations.
* You have the technical expertise to create and discuss technical concepts with IT stakeholders and developers (e.g., data, interfaces, core banking systems, software integration).
* You have well-founded experience with IT project management and agile methodologies.
* You have knowledge of and are enthusiastic about technology trends and digital topics, including cloud technologies, app development, and AI concepts.
* You have refined problem-solving skills to translate business needs into digital solutions.
* You have strong interpersonal and communication skills and proactively, reliably, and enthusiastically work with clients, consultants, and developers.
* You are fluent in English and German.
* You possess industry knowledge in Banking and Financial Services in the German market.
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