Purpose of Position
To be a trusted consultative partner to NetJets’ Owners. The Account Executive leverages their knowledge of the NetJets program along with a detailed understanding of their Owner’s needs to retain business, sell new aircraft, and increase flight hours flown.
Tasks and Responsibilities
* Retain business, sell new aircraft, and increase flight hours flown; ensure that results are attained, if not exceeded; monitor economic trends, Owner flight history, and NetJets’ fleet plan to proactively offer Owner solutions for renewal, trading, adding-on, and graduating from Card to Share; and unearth referral opportunities.
* Effectively manage timelines to address upcoming renewals and card expirations; use Salesforce.com to effectively track the progress of all opportunities, retention efforts, and day-to-day owner meetings and communications; and work with AE Manager on ad hoc reporting for senior management.
* Familiar with the NetJets program and its interworkings (i.e., billing, international travel, booking, etc.) and seek detailed program explanations from internal experts; proficient in the technical aspects of aircraft and aviation and keep abreast of new product offerings and updates to internal policies.
* Regularly communicate with the Owner via phone, e-mail, and in-person meetings to obtain feedback; use the feedback to lead discussions with internal team members to ensure Owners remain loyal to NetJets; stay informed of changes to the Owner and Owner’s industry and address any changes with a solution-based approach; and use strategies introduced through internal sales training to build consensus of NetJets’ value throughout multiple levels of Owner organizations.
* Proactively monitor Owner flight activity to minimize and resolve service disruptions, communicate and champion NetJets’ value through service victories and upgrades; through research, analysis, and building of relationships, obtain a detailed understanding of the Owner’s needs and articulate how such needs and goals are achieved by NetJets products and services; effectively communicate any changes regarding the NetJets program to Owners; and communicate to Owners about all regional Owner events and manage Owner attendance.
Education
Bachelor's
Years of Experience
2-4 years of experience
Core Competencies
* Strives for Positive Results
* Curiosity
* Collaboration
* Adaptability
* Service-Oriented
Knowledge, Skills, Abilities and Other (KSAOs)
* Minimum 3 years related work experience;
* Previous Sales experience preferred;
* Highly proficient in MS Office Suite;
* Fluency in Business English, French and/or German (written and spoken).
#J-18808-Ljbffr