Job Summary
We are seeking a highly skilled Store Manager to join our team at Accessories Luxury Fashion Company in Geneva. This is an exciting opportunity to work with a globally recognized luxury brand in a dynamic and fast-paced environment.
Responsibilities:
Team Development:
* Craft a fashion-forward team through strategic staff planning and time management.
* Lead recruitment, onboarding, and training processes for a stylish in-store team.
* Set operational goals aligned with the essence of luxury fashion.
* Provide regular feedback and conduct team development activities, fostering a culture of elegance and excellence.
Store Administration and Operation:
* Elevate the shopping experience with meticulous in-store budgeting and finance management.
* Coordinate administrative topics with a global perspective, ensuring seamless operations.
* Provide insightful reports and highlight KPIs, aligning with the fashion industry's dynamic standards.
* Liaise with HR for onboarding, feedback, and maintain impeccable store standards.
* Uphold and implement Visual Merchandising guidelines, ensuring a fashion-forward atmosphere.
* Safeguard inventory management standards and adapt to operational needs.
Customer Engagement:
* Embrace the role of a fashion brand ambassador, cultivating B2C relationships.
* Enhance customer satisfaction, delivering impeccable client service
* Navigate contentious situations with grace, coordinating both sales and aftersales processes.
* Cultivate and update the client database, developing strong business relationships with local partners.
Profile:
* High school degree or equivalent; university degree in a business-related field.
* At least 5 years in fashion retail management, with a keen understanding of the luxury sector.
* Fluent in French and English.
* Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.