Start Date: asap
End Date: three-month contract (with the possibility of extension and internalization)
Workload: 80-100%
Work Model: Contracting
Location: various locations in canton Zürich
Reason for Hiring: Increased workload/ team expansion
Your Tasks and Responsibilities:
Base Management (BMM) Ambassador and supporter mainly in the field
Consultant for all relevant BMM sales questions (person to go2)
Sales Skills/ system knowledge
Agent communication (via Beekeeper on News/Updates/Insights/Big Wins, e.g., mid-size customer)
Conduct Mini-Trainings/ Mentoring
Create initiatives to proactively attract customers (also outside the shop)
Process optimization
Product optimization (Customer Value Proposition)
Feedback loop (problem recording and solving, marketing needs feedback, best case sharing and establishment)
Knowledge support/ Expert Inputs
Training review (Initial training, Up2Date training, etc.)
Account Managers visits with analysis, reporting, low-performer management, and best practice sharing
Your Requirements:
Bachelor’s degree or KV in business, marketing, communication, business administration, or a related field
4 years or more of sales experience and at least a year of experience as a manager in the telecom retail industry
Natural motivator and team player
Clean driving license and flexible to work from various shops
Skilled in the field of escalation management
Excellent communication skills in English and German
#J-18808-Ljbffr