We’re looking for motivated, engaged people to help make everyone’s journeys better. This role is to provide leadership and tactical (strategic) direction for the Transportation department, within the Gate Gourmet Hub operations.
The position is responsible for the total functioning of the Transportation Department to include providing quality process leadership. In tandem with the Transportation Operations Management, oversees all aspects of the day to day operation of the Exterior to include employee relations, training, safety and discipline.
Annual Hiring Range/Hourly Rate:
$120K-125K Per Year
Benefits
Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Commuter benefits
Employee Discounts
Weekly pay for union employees
Free hot healthy meals for unit operations roles
Main Duties and Responsibilities:
Responsible for leading daily activities to ensure the achievement of labor targets, manpower allocation and space utilization
Responsible for Transportation routing, coordinating flight delivery assignments, and ensuring Kitchen departure times are being met
In partnership with the Transportation Management and General Manager, prepares and plans against monthly projections
Effectively interfaces and coordinates between customers and employees
Ensures that all Corporate, customer, Federal, State and local policies and procedures are followed
Responsible for fleet maintenance and ensures compliance to all company, DOT, or associated regulations
Actively promotes special projects and other duties as assigned by the General Manager
Supervises and supports lower level managers/supervisors on daily operations including:
Conducts performance evaluations for employees providing specific and detailed feedback on their management and leadership skills and the attainment of their respective goals and objectives
Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
Monitors daily manpower planning and schedules employees.
Responsible for employee retention and reducing employee turnover.
Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.
Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.
Compliance with all company required policies, procedures and processes including but not limited to required training
Qualifications
Education:
Bachelor’s Degree or four years equivalent work experience in a senior manager level required
Work Experience:
Minimum 10 years management experience in Airline Catering and/or fleet management and logistics as it relates to running a complex multi-tier Transportation Department
Technical Skills:
Experience working in a warehouse and/or production operation
Experience in Food Service a plus
Working Knowledge of Lean Manufacturing
Ability to forecast future needs to coincide with the badge and customs requirements
Good planning and scheduling skills to meet budgetary needs
MS Word, Excel, PowerPoint, Internet
Language / Communication Skills:
Excellent verbal and written communication skills
Job Dimensions
Geographic Responsibility: Hub Unit (gross revenues of $50M+ and direct and indirect headcount of 500+ employees.)
Type of Employment: Full Time
Travel %: up to 10%
Exemption Classification: United States only – Exempt
Internal Relationships: all internal department
External Relationships: customers, suppliers
Work Environment / Requirements of the Job:
Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
In a normal production facility there may be physical discomfort due to temperature and noise.
Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
A rotating schedule of over 55 hours per week is typical.
Able to work in deadline driven environment
Budget / Revenue Responsibility: (Local Currency) N/A
Organization Structure
Direct Line Manager (Title): GM, Ops, Hub or BU Leader
Dotted Line Manager (Title, if applicable): N/A
Number of Direct Reports: 1-5
Number of Dotted Line Reports: 0
Estimated Total Size of Team: 100+
gategroup Competencies Required to be Successful in the Job:
Thinking – Information Search and analysis & problem resolution skills
Engaging – Understanding others, Team Leadership and Developing People
Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
We treat each other with respect and we act with integrity
We communicate and keep each other informed
We put our heads together to problem solve and deliver excellence as a team
We have passion for our work and we pay attention to the little details
We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone’s day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
We anticipate that this job will close on: 10/30/2024
If you want to be part of a team that helps make travel and culinary memories, join us!
About gategroup gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents.
We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment.
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