MCI is a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise:
Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.
Job Description:
MCI Benelux SA is looking for an enthusiastic Senior Project Manager.
As our new Project Manager, you will be designing, planning, developing, and delivering events.
Your mission
Leadership & Relationship Management
* Regular and frequent communication with clients to monitor client satisfaction
* Planning of operational roles within their event/project teams
* Maintaining good internal communication within the event/project teams
* Maintaining enthusiasm and professional standards within their event/project teams
* When appropriate, proposing the full range of MCI services to current and potential clients
Project Management
* Implement and organise each project/event, from A to Z (design, plan, organise, deliver, measure results and impact) in line with the goals and objectives of the client
* Manage professional/technical and support staff on both a professional and administrative basis
* Day to Day project management with a proper usage of all MCI operational tools and SOP
* Building, maintaining and continual development of relationships with suppliers, negotiating best prices and deals, setting up credit agreements, raising purchase orders, negotiating rate with hotels/venues
* Regular reporting on project operational progress to the client
* Responsible for the logistics part (retro planning, timeline, operational planning, quality, budget, resources)
* Participating in event debriefings, gather client feedback and reporting on budget after closure of the event
* Work hand in hand with the PCO team and with the marketing team and report directly to the BU director
Communication
* Co-articulate and participate in the revision of all communication linked to the event with the client (i.e.: speaker briefing, script development, e-blasts, website content, etc.)
* Co-creation of event websites according to the given instructions (i.e.: content, speaker, registration) with the Customer Care Department
Admin, IT & Tools
* Demonstrate effective set-up and usage of available event management software (e.g.: Aventri, Cvent, EventsAir, TEAMS, Slido, etc.), virtual event platforms (such as MeetYoo, Swapcard, SpotMe), web conference tools (such as WebEx, Zoom, Interactio, Kudo)
* Respect of the GDPR regulations related to events and all connected activities
* Keep up to date with technological trends and devices to incorporate technology into projects
Finance Management
* Capability to build and manage event budgets (cash flow, payment terms, cancellation, added value and savings)
* Ensure the profitability of the events and projects organised by managing and verifying all incomes and expenditures
* Operate proper financial reconciliations of all projects handled
* Adherence to existing SoPs and financial guidelines
Your profile
* Eligible to work in the EU
* A minimum of 5 years experience in the meetings industry demonstrating consistent progression in roles and responsibilities
* Experience in planning, developing and delivering events in the private sector in an international environment
* A proven track record of managing and motivating teams and delivering small- and large-scale projects in a service environment
* Fluent in English (verbal and written level C1); any additional European language is a plus
* Proficient in the Microsoft Office package (Word, Excel, PPT, Teams)
* Experience with management and operating of budgets/financial control
* Assertive, proactive, client-centric but also flexible, agile and committed especially in busy periods
* Excellent inter-personal skills with an ability to motivate and coach people
* Leadership skills and problem-solving minded
* Time management skills as part of your DNA
* Quick learner and easily adapt to fast-paced environments
* Able to travel all around the world
* Available to join the team rapidly
We Offer
The opportunity to work in an international and dynamic environment with multi-cultural colleagues:
* a full-time job (40h/weeks with 12 recuperation days per year)
* a competitive salary package which includes: meal vouchers, hospitalisation, and group insurance
* continuous learning & development opportunities via our MCI Institute (online & offline L&D suites)
* open-minded company with room for creativity & innovation
MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!
#J-18808-Ljbffr