Job Summary
We are seeking a skilled IT Field Service Technician to provide comprehensive IT solutions to our customers in pharmacies, dental, and medical practices. This role involves implementing commissioning, data migrations, and initial hardware training, as well as performing service maintenance and repair work.
As a trusted advisor, you will guide our customers through the complexities of technology and the internet, ensuring systems are perfectly installed and disruptions are resolved with minimal stress for the client.
This is a dynamic and challenging role with excellent development and growth opportunities in a supportive and team-oriented environment.
Key Responsibilities
* Installation and maintenance of comprehensive IT solutions for our customers
* Implementation of commissioning, data migrations, and initial hardware training
* Performing service maintenance and repair work
* Providing expert guidance to customers on technology and internet-related matters
* Visiting office 12 times a week to restock materials
* Covering deployment areas including North Rhine-Westphalia, Hesse, Rhineland-Palatinate, Baden-Württemberg, and Bavaria, with possibility of nationwide assignments by agreement
Requirements
* Techncial training e.g. IT Field Service Technician, Electronics Technician or System Technician
* Professional experience in technical field and solid knowledge of Windows ecosystem and current hardware
* Experience in setting up and supporting communication and network infrastructure
* Strong customer service and solution-oriented mindset
* Independent, responsible, proactive working style
* High flexibility, willingness to travel, enthusiasm for field service work
* Valid driver's license
* Proficient German language skills (spoken and written)
About the Role
This varied and responsible position offers attractive benefits, including job bike program and remote work opportunities, along with a dynamic and challenging environment that promotes development and growth.
Key Skills
Employment Type: Full Time
Yearly Salary: EUR 40000 - 55000