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Client: PERMEDICA SWITZERLAND SA
Location: Job Category: Customer Service
Job Reference: d10173dcf345
Job Views: 1
Posted: 16.03.2025
Expiry Date: 30.04.2025
Job Description: Introduction:
Founded in 2013, Permedica Switzerland SA is the branch and distributor of Permedica S.p.A. in Switzerland. We supply orthopaedic surgical products for hip, knee, and shoulder arthroplasty. Strategically located in Montagnola, Canton Ticino, which is close to the Mother company, Permedica S.p.A., whose seat is in Merate (LC), Italy. Quality, price, and service are key elements that guarantee our company’s dedication to constant improvement. We are currently seeking a dedicated and passionate Customer Service Employee to join our team.
Responsibilities: Handle customer inquiries and complaints/claims management
Reception, control, and processing of orders
Management of relevant invoicing documentation, order entry to management system
Document archiving and reporting
Shipment management
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and
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