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IT Incident Manager - Banking Applications, Geneva Client: Location: Job Category: Other
Job Reference: 89ffc341a6de
Job Views: 4
Posted: 15.02.2025
Expiry Date: 01.04.2025
Job Description: Ensuring the operational readiness of infrastructures;
Overseeing data backup operations and system security (e.g., user permissions, security rules, etc.);
Managing installations, upgrades, and configurations of hardware and software;
Evaluating system performance and recommends improvements;
Taking charge of resolving system incidents and issues;
Supporting technicians and engineers in their activities;
Ensuring that operations are carried out in accordance with the directives of the Headquarters (data management, application of security principles, etc.);
Assisting and advising the Product Owner on infrastructure-related matters and related operations;
Participating in cost control and budget management related to infrastructures;
Supporting the Vendor Manager in supplier management;
Ensuring compliance with the bank's established IT practices (methods);
Ensuring that recurring tasks are orchestrated and executed correctly;
Qualifications: IT Degree;
Experience in infrastructure operations management;
Experience in an international environment is a plus;
In-depth knowledge of ITIL processes;
Possessing strong communication skills and the ability to collaborate with different teams within the organization;
Fluent in French and English, other languages an asset.
Additional Information: Jump on the boat!
Family-friendly and dynamic environment;
Direct impact on the business, no matter your position or seniority;
Work in an environment that encourages autonomy and entrepreneurship;
Flexible working arrangements to help you achieve a better work-life balance;
Variety of cultural and sporting activities during your free time;
Inclusion and equal treatment;
Various employee benefits & family friendly benefits.
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