Location: Zürich, Switzerland
Sector: IT
Salary: 110,000.00 CHF to 140,000.00 CHF per annum
We are partnered with a leading Swiss AI Data driven Start-Up who is searching for a Customer Success Engineer to lead the implementation, roll-out, and expansion of analytics solutions. The position blends customer-facing responsibilities, solution architecture, and hands-on technical expertise. You’ll manage relationships, drive technical enablement, and collaborate closely with Engineering, Product, and Sales teams.
Key Responsibilities
* Oversee solution implementations from onboarding to full adoption.
* Serve as a strategic partner for technical and business stakeholders.
* Design and implement scalable integrations aligned with customer goals.
* Act as a technical advisor, providing best practices and advanced analytics guidance.
* Identify expansion opportunities and collaborate with Sales.
* Conduct training and create resources to empower customers.
* Provide ongoing support, troubleshooting, and optimization.
Qualifications
* 5-10+ years in data analytics, consulting, or technical customer success.
* Expertise in data warehousing (Snowflake, BigQuery, Redshift, Databricks), ETL tools (Matillion, Fivetran, Talend, dbt), and BI solutions (Tableau, Power BI, Looker).
* Strong SQL and data modeling experience.
* Ability to manage customer relationships and projects independently.
* Fluency in German & English (required).
* Excellent problem-solving skills with a proactive mindset.
* Start-up or high-growth experience is a plus.
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