The Professional Services department is responsible for the post-sales experience of the FNZ/Appway customers. Through the Professional Services we ensure successful adoption and value realization through the best possible use of the FNZ/Appway solutions, platform, and business components. We provide delivery services with implementation and consultancy expertise. We strive to make the customer journey a success by creating value and maximizing the adoption of the FNZ/Appway products.
FNZ/Appway Solution Architects are quintessential members of our Professional Services team; engaging with our customers to tailor the FNZ/Appway workflow solutions to their specific needs and integrate it into their IT landscape. In this role, you will have the opportunity to influence the digital transformation of our clients, contribute to the platform modelling, translate the business requirements into efficient solutions and support the delivery of high-quality FNZ/Appway solutions.
Are you the perfect fit for FNZ/Appway?
1. You like to work as a part of a team, are a problem-solver that apply your skills to support the needs of FNZ/Appway’s customers
2. You enjoy finding ways to feed intelligence back to your colleagues as well as into the products and tasks you work on
3. As a perfectionist, you take great pride in the quality of your work, ensuring that it performs and meets the technical and functional requirements. This also means you aim to deliver on time, and you can prioritize and manage your tasks accordingly
4. You are intrigued by bridging the gaps between Business and Technology by providing efficient and innovative solutions
Main Responsibilities:
5. Support the technical adoption of FNZ/Appway workflow solutions and components that fulfill customers’ needs, leading their configuration and customization.
Analyze customers' organizational structures and business processes; investigate their architectural needs and explore existing legacy solutions
Identify the best combination of FNZ/Appway existing solutions and components that covers customers’ needs. Design the target solution identifying gaps to be covered with customizations
Lead the implementation/configuration of existing FNZ/Appway solutions
Design and implement integrations with third party systems.
6. Take responsibility for the quality of solutions: performances, stability, and upgradeability
7. Drive, coach and manage small teams of developers, enforcing adoption of best practice
8. Actively engage with the Account Executives to develop opportunities
9. Collaborate with FNZ/Appway Product Team to help the evolution of the product. Provide feedback to the FNZ/Appway Product team on business adoption and value realization of the implemented business processes.
Requirements:
10. BS degree in Computer Science, Computer Engineering, Business Informatics or information systems or technology
11. 3+ years as Developer/Technical Consultant/Architect or an equivalent position (FSI Industry and TOGAF certifications would be an advantage)
12. Demonstrable proficiency in one core programming language (e.g., Java, C#)
13. Experience with web services and databases such as, but not limited to: REST, SOAP, Oracle, MS/SQL
14. Experience with Agile delivery methodology
15. Good understanding of web technologies (e.g., HTML 5, CSS, Ajax, XML)
16. Strong grasp of computer science fundamentals: Object-oriented programming, design patterns, UML and algorithms
17. Good understanding of UI/UX concepts and methodologies
18. You are willing to work in direct contact with customers (onsite upon agreement)
19. Business fluency in English (must) and at least one of the following: Italian, French and German.
20. Knowledge and experience of Project Management is a plus