About Us
Hitachi Energy offers you interesting tasks in a highly motivated team and an open communication style. Through an individual and practice-oriented induction plan, we will support you to quickly gain professional confidence to be able to work independently with high level of personal responsibility. Even after the induction phase, Hitachi Energy offers a wide range of learning and development opportunities for professional growth and supports you in achieving your career goals.
Description
At our Competence Centre 'Power Converter Solutions,' we hold a leading position in developing, manufacturing, installing, and commissioning high-power electronic converters, focusing on STATCOMs, Rail Power Supply Converters, and static frequency converters for industrial applications. Our expertise also extends to providing power converters for hydro pump storage stations. Our highly efficient converters contribute to the integration of renewable energies into tomorrow's electrical grid while enhancing overall system efficiency.
As an IT/OT Specialist you will be the backbone of our factory’s technology operations, ensuring all systems are secure, efficient, and reliable. This role combines hands-on technical support with proactive cybersecurity measures, helping Hitachi Energy maintain a safe and productive environment.
How you’ll make an impact
* Provide on-site support for all factory and office IT assets, including kiosks, printers and meeting rooms.
* Provide support related to IT/OT environments, ensuring operational continuity and quick resolution of issues.
* Monitor and support factory-specific systems, such as security cameras, scanners, badge systems and vendor machines.
* Act as a cybersecurity first responder, investigating incidents and collaborating with the security team.
* Identify and monitor critical assets, installing patches and configuring systems for enhanced security.
* Work with global cybersecurity and factory engineers to ensure robust, up-to-date security practices.
Your background
* Formal Professional Diploma in a relevant IT area.
* 2-5 years of experience in IT support, with a focus on factory or operational technology preferred.
* In-depth knowledge of IT/OT systems.
* Resilient, precise, flexible and service-oriented.
* Good communication and collaboration skills, capable of working with cross-functional teams.
* Certifications in ITIL 4 and Lean Six Sigma (L6S) are advantageous.
* Proficiency with ServiceNow (Incident and Change modules), Microsoft Azure, Defender for IoT, and OT management tools.
* Fluent in English and good written and spoken German skills.
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