The Business Analyst joining our team willbe at the heart of our operations, collaborating with stakeholders to identifyand overcome challenges. Your expertise in problem-solving and creativity willdrive the implementation of technological solutions and process improvements,ensuring we meet our business objectives with precision.
We are seeking a candidate who will play akey role in providing innovative IT solutions, shaping our IT landscape,adapting to ongoing changes and providing comprehensive support tostakeholders.
Key responsibilities
1. Engagewith ISO/CS business leaders, product owners and end-users to understand howchanges to processes, products and services can improve efficiencies -balancing what’s technologically feasible, financially sustainable andfunctionally reasonable
2. Lead/participate in thebusiness analysis planning and monitoring business analysis activities invarious IT-related projects
3. Work closely with thedevelopment team, to validate solution designs and be the main contact todiscuss functional requirements
4. Lead/assistin elicitation, requirements analysis and design definition, solutionevaluation activities
5. Identifyand prioritize technical and functional requirements. Develop and maintain product specifications
6. Qualityassurance activities such as testing and coordinating user acceptance testing
7. Produceand maintain resources that support end-users to use ISO products or servicesefficiently
Report to: Headof Projects and Support, Information Technology Services (ITS)
Qualification and Experience
8. Formalcertification in the field of business analysis (CBAP, PMI-PBA, or other)
9. Experienceusing business analysis best practices, working as/or with IT product ownersand translating business requirements into functional specifications in thecontext of IT products
10. Abilityto use data modelling techniques to identify ways in which current processescan operate more effectively
11. Experiencewith both agile and waterfall project management methodologies
Skills
12. Solidanalytical thinking and problem-solving mindset and ability to exploredifferent solutions, their risks, benefits and impact
13. Confidentworking with complex data, systems and processes
14. Teamplayer with excellent interpersonal skills, and the ability to work with peopleat all levels of an organization
15. Tech savvy and solid understanding of AI models and how to include them appropriately in applications
16. Strong written communication (functional specifications, user guides, user stories etc.)
17. Excellenttime management and organizational skills
18. English(oral & written communication) required. French is a plus
19. Hands-onpersonality, autonomous, open and inclusive
20. Adheresto ISO's core values of Respect, Integrity, Collaboration, Growth Mindset, andPushing Boundaries