AESA Cortaillod is an international high-tech SME located in Switzerland, canton of Neuchatel, with offices in Germany and China. We develop and produce automatic test equipment (ATE) and solutions for the electrical cable industry, addressing multiple market segments, including telecom, energy, automotive, etc. Established more than 40 years ago, we pride ourselves on constant innovation and high quality-performance services to customers worldwide.
To further strengthen our After-Sales department, we are looking for a dynamic and motivated Technical Support Engineer to provide technical support to our customers.
Main responsibilities and activities
* Provide HW and SW technical support, advice, and assistance to AESA customers
* Perform commissioning of test equipment at manufacturing plants
* Take ownership of customer issues and handle problems through resolution
* Participate in the assembly, configuration, and test of the equipment
* Analysis and SW/HW debug of electronic systems (analogic and digital)
* Write technical documentation for the customers and application notes
This position will require international travels to customer manufacturing plants.
Qualifications
* Technical degree in electronics or electrical engineering.
* Basic knowledge of Software programming languages (ex. C Sharp, Python)
* English speaking, French a plus
* Hands-on mentality
* Good communicator and ability to work in a team
* Inquisitive and curious with strong problem solving skills
Conditions
Permanent contract with attractive conditions. Starting date: as early as possible.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
* Industries: Appliances, Electrical, and Electronics Manufacturing
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