Job Title: Customer Service Representative
We are seeking a highly skilled and fluent German speaker to join our team as a Customer Service Representative in Greece.
About Us:
Teleperformance Greece is a leading customer experience company that connects customers with top brands for over 30 years. With a diverse team of 12,000 people from over 110 nationalities, we provide exceptional services to global businesses such as Microsoft, Canon, Netflix, Volkswagen, and Audi.
Your Role:
* Communicate effectively with customers via phone, chat, and email.
* Resolve cases efficiently and timely by tracking and following up on issues.
* Maintain high customer satisfaction by representing major brands.
* Nurture strong relationships with partners and demonstrate empathy at all times.
* Meet targets set by client statements of work and internal goals.
Requirements:
* Fluency in German.
* Excellent communication skills in English.
* Exceptional problem-solving skills, computer knowledge, and resourcefulness.
* Able to multitask and thrive in a fast-paced environment.
What We Offer:
* Full support for relocation to Greece, including flight tickets, accommodation, and house searching assistance.
* Competitive monthly salary plus two additional salaries per year.
* Referral program with great bonuses.
* Healthcare benefits and various discounts.
* Professional growth and development opportunities.
* Free online Greek language courses.
* State-of-the-art premises with relaxing break areas.
* Work for a Great Place to Work-Certified Company that values diversity.
This is an excellent opportunity to advance your career and represent one of the world's largest brands. As a member of our team, you will be part of a company that fosters equal opportunities and promotes diversity.